About Kilowatt Heating, Air Conditioning & Electric

Our Story

Kilowatt Heating, Air Conditioning, and Electrical has thrived over the years, thanks to the strong foundation laid by our owner, Dean Gilford. Mentored in the HVAC industry at a young age, Dean gained invaluable knowledge and expertise from his Uncle Arnold in the electrical trade. Beyond technical skills, Uncle Arnold instilled in Dean the values of responsibility, time management, and hard work. "Work smarter and do the job right" became a motto that guides our every endeavor.

Dean's journey continued alongside his Uncle Ed, where he learned the heating and air conditioning business. Working together, they honed their craft and developed a shared passion for delivering exceptional customer service. Uncle Ed's constant question, "How can we better serve this customer?" drove our commitment to exceeding expectations.

In 1990, Dean fused the wisdom and principles passed down by his mentors into the fabric of Kilowatt Heating, Air Conditioning, and Electrical. Today, our team continues to uphold the ideals of craftsmanship, integrity, and customer satisfaction that make Uncle Arnold and Ed proud. We are grateful for the lessons learned and remain dedicated to providing A+ Rated service to every customer we serve.

Committed to Your Satisfaction

At Kilowatt Heating, Air Conditioning & Electric, our customers' needs form the cornerstone of our operations. We believe in creating an atmosphere of comfort and ease, not only in your homes but also in your interactions with us. We understand that engaging with service providers can often be daunting, but we strive to make your journey with us seamless, satisfying, and straightforward. Our focus extends beyond merely delivering services; we aim to provide an unparalleled customer experience that leaves you confident and content with your choice. 

Every customer who works with us is promised:

• Personalized service: We tailor our solutions to meet your specific needs, ensuring that our services fit your requirements perfectly.
• Transparent communication: We maintain clear and open lines of communication, providing you with all the necessary information about our services, processes, and pricing.
• Upfront pricing: We not only offer honest recommendations, but we also have upfront pricing. 
• Respectful and courteous interaction: Our team treats every customer with the utmost respect and courtesy, fostering a positive and pleasant customer service experience.
• Prompt and efficient service delivery: We value your time and ensure that our services are delivered promptly without compromising on quality.
• Continuous improvement: We welcome customer feedback and use it as a tool for continuous improvement, constantly enhancing our services to better suit your needs.

When you trust us with your HVAC and electrical needs, rest assured that you are in good hands. Contact Kilowatt Heating, Air Conditioning & Electric today for the quality services you deserve!